1. I acknowledge and agree to abide by the Terms and Conditions of this service agreement provided by Z-Tech and Z-Tech Computers, Inc. . I agree to pay for the services I select according to the billing policies currently in effect for Z-Tech Computers, Inc.  I understand and acknowledge that these rates are subject to change without notice.
2. All accounts are prepaid and due on the first day of the month. If Z-Tech does not receive my payment when my account is due, my account will be subject to termination. Termination of my account does not remove my obligation to pay for services rendered, and charges incurred up to the date of the termination. In addition, I will be liable for all costs incurred by Z-Tech Computers, Inc.  in conjunction with the collection of my account.
3. Z-Tech Computers, Inc.  makes no warranties of any kind, whether expressed or implied, including any implied warranty of merchantability or fitness of these services for any particular purpose. Z-Tech Computers, Inc.  takes no responsibility for any damages suffered by me including loss of data from delays, non-deliveries, missed deliveries, or service interruptions, even if caused by Z-Tech Computers, Inc.  negligence or errors and/or omissions.
4. Z-Tech Computers, Inc.  services may be used for lawful purposes only. Transmission of material in violation of any United States or State law or regulation is prohibited and is my responsibility. This includes, but not limited to: copyrighted material, threatening or obscene material, or material protected by trade secret.
5. At the discretion of Z-Tech Computers, Inc. , my account may be revoked at any time. Unused credit or payments will be refunded on a pro-rated basis. If it is determined that I am participating in an illegal activity, I acknowledge that Z-Tech Computers, Inc.  will notify the proper law enforcement authorities.
6. I may cancel my account at any time with written notice. The $20.00 set-up fee is non-refundable. Refund for unused time will be calculated as follows: Time used will be charged at the standard monthly rate(no discounts). Refunds will equal the amount prepaid minus time used (at the standard rate). I agree to pay for any additional charges resulting from my usage up to and including the day of my cancellation.
7. Z-Tech Computers, Inc.  specifically denies any responsibility for accuracy or quality of any information obtained through the use of Z-Tech Computers, Inc.  services. Any information I obtain through these services I use at my own risk.
8. Z-Tech Computers, Inc.  may list my contact information in relevant directories, but will not disclose my personal information except as needed to conduct business.
9. If I connect to any other organizations or services or networks, using Z-Tech Computers, Inc.  facilities, I am also subject to their respective usage policies and/or permission.
10. I agree to notify Z-Tech Computers, Inc.  in writing of any changes in my personal account including address and phone number.
11. Technical support is limited to phone or e-mail support. On-site setup and support will be billed at our normal hourly rate. Technical support intended for assistance setting up and using the services being purchased. Assistance for specific software package will not be provided.
12. The Terms and Conditions are subject to change without written notice. A copy of the current Terms and Conditions will be available on either the Z-Tech Computers, Inc.  systems, or available by request. The continuing use of my account after new policies have gone into effect, will constitute my agreement to abide by the said policies. I acknowledge my responsibility to check the policy statement on a regular basis.
13. These Terms and Conditions supersede all previous agreements or understandings.

INTERNET ACCESS ACCOUNT TERMS & CONDITIONS

Z-Tech Computers, Inc.  agrees to provide, and Client agrees to receive, Internet Access services according to the following terms and conditions. Z-Tech Computers, Inc.  reserves the right to change these terms at any time and for any reason with or without notice.
1. Z-Tech Computers, Inc.  agrees to provide access to the Internet through he use of systems capable of up to 56K connection speeds. Z-Tech Computers, Inc.  makes no guarantees and assumes no responsibility as to the speed at which the Client's computer can connect.
2. UserNames are for use of the subscriber and immediate family only. Sharing of UserName with others is not allowed and will result in the cancellation of account.
3. Using my account to provide Internet service to other users, whether for profit or not is strictly prohibited and will result in the termination of my account.
4. Time used over the maximum monthly limit provided for in this account will be billed at the rate of $ .50 per hour.
5. Users understand that delays in connecting may be experienced during the peak hours of 6 pm and 12 midnight. Usage will be monitored at peak times, and users inactive for 15 minutes will be logged off. Using artificial means to keep my line in use is prohibited. This includes pinging, mail checking, or any other means of using my account in an unattended manner. I will get one warning, and after that, continued abuse of my account will result in termination. If I need a dedicated line I will contact Z-Tech Computers, Inc. .
6. Disk space for my Internet Access account is limited to five (5) megabytes per user. Additional space may be rented as necessary. Personal web pages may not contain a solicitation or advertisement for any product and/or service. Z-Tech Computers, Inc.  sells business web page space for that purpose.
7. Certain materials available on Z-Tech Computers, Inc.  systems are copyrighted materials. I agree not to publish or make available in any manner, any copyrighted material.
8. Z-Tech Computers, Inc.  is not liable for protection or privacy of electronic mail or other information transferred through the Internet or any other network Z-Tech Computers, Inc.  or its customers may utilize.
9. Use of distribution lists via unsolicited electronic mail or other mass electronic mailings is strictly prohibited. Z-Tech Computers, Inc.  reserves the right to deactivate the Client's Internet Access account(s) upon an indication of such activity. Client hereby agrees to indemnify and hold harmless Z-Tech Computers, Inc.  from any claim resulting from the Client's or another party's use of electronic mail service(s) on the Client's Internet Access account(s).
10. The Terms and Conditions are subject to change without written notice. A copy of the current Terms and Conditions will be available on either the Z-Tech Computers, Inc.  systems, or available by request. The continuing use of my account after new policies have gone into effect, will constitute my agreement to abide by the said policies. I acknowledge my responsibility to check the policy statement on a regular basis.

DOMAIN HOSTING ACCOUNT TERMS & CONDITIONS

Z-Tech Computers, Inc.  agrees to provide, and Client agrees to receive, access to the Domain Hosting services according to the following terms and conditions. Z-Tech Computers, Inc.  reserves the right to change these terms at any time and for any reason with or without notice.
1. Client will use the Domain Hosting services in a manner consistent with any and all applicable laws of the State of Washington, Idaho, Montana and the US Federal Government.
2. Z-Tech Computers, Inc.  reserves the right, in its sole discretion, to deactivate the Client's Domain Hosting account(s) upon an indication of credit problems including delinquent payments.
3. Z-Tech Computers, Inc.  is not responsible for any damages arising from Client's use of Z-Tech Computers, Inc.  or by Client's inability to use the Domain Hosting services for any reason.
4. Z-Tech Computers, Inc.  SERVICE IS PROVIDED ON AN "AS IS, AS AVAILABLE" BASIS. Z-Tech Computers, Inc.  GIVES NO WARRANTY, EXPRESSED OR IMPLIED, FOR THE DOMAIN HOSTING SERVICES PROVIDED, INCLUDING, WITHOUT LIMITATION, WARRANTY OF MERCHANTABILITY AND WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. THIS NO WARRANTY EXPRESSLY INCLUDES ANY REIMBURSEMENT FOR LOSSES OF INCOME DUE TO DISRUPTION OF SERVICE BY Z-Tech Computers, Inc.  BEYOND THE FEES PAID BY CLIENT TO Z-Tech Computers, Inc.  FOR SERVICES.
5. While Z-Tech Computers, Inc.  shall make every reasonable effort to protect and backup data for Client on a regular basis, Z-Tech Computers, Inc.  is not responsible for Client's files residing on Z-Tech Computers, Inc.  systems. Client is solely responsible for independent backup of data stored on Z-Tech Computers, Inc.  servers.
6. Technical support is limited to phone or e-mail support. On-site setup and support will be billed at our normal hourly rate. Technical support intended for assistance setting up and using the services being purchased. Assistance for specific software package will not be provided.
7. CLIENT HEREBY AGREES THAT ANY MATERIAL SUBMITTED FOR PUBLICATION ON Z-Tech Computers, Inc.  SERVERS THROUGH CLIENT'S ACCOUNT(S) WILL NOT VIOLATE OR INFRINGE ANY COPYRIGHT, TRADEMARK, PATENT, STATUTORY, COMMON LAW OR PROPRIETARY RIGHTS OF OTHERS, OR CONTAIN ANYTHING LIBELOUS OR HARMFUL. ANY POTENTIALLY ILLEGAL ACTIVITY MAY BE DEACTIVATED WITHOUT WARNING BY Z-Tech Computers, Inc. . CLIENT HEREBY AGREES TO INDEMNIFY AND HOLD Z-Tech Computers, Inc.  HARMLESS FOR ANY CLAIM RESULTING FROM THE SUBMISSION OF ILLEGAL MATERIALS.
8. CLIENT HEREBY AGREES THAT ANY MATERIAL SUBMITTED FOR PUBLICATION ON Z-Tech Computers, Inc.  SERVERS THROUGH CLIENT'S ACCOUNT(S) WILL NOT CONTAIN ANYTHING SUCH AS, BUT NOT LIMITED TO, PORNOGRAPHY, OBSCENITY, NUDITY, VIOLATIONS OF PRIVACY, COMPUTER VIRUSES, AND ANY HARASSING AND OR HARMFUL MATERIALS OR USES, WHICH ARE CONSIDERED TO BE ABUSIVE AND UNETHICAL USES OF THE DOMAIN HOSTING PRODUCT(S) OR THE HOST SERVER(S). CLIENT HEREBY AGREES TO INDEMNIFY AND HOLD Z-Tech Computers, Inc.  HARMLESS FROM ANY CLAIM RESULTING FROM YOUR PUBLICATION OF MATERIALS OR YOUR USE OF THOSE MATERIALS. Z-Tech Computers, Inc.  MAY OR MAY NOT GIVE NOTICE BEFORE DEACTIVATING THE USE OF AN ACCOUNT(S) WHICH Z-Tech Computers, Inc.  DECIDES IS AN ABUSIVE OR UNETHICAL USE OF THE DOMAIN HOSTING ACCOUNT(S) OR HOST SERVER(S), OR DEEMED A VIOLATION OF THE TERMS OF SERVICE.
9. Due to the public nature of the Internet, all information should be considered publicly accessible, and important or private information should be treated carefully. Z-Tech Computers, Inc.  is not liable for protection or privacy of electronic mail or other information transferred through the Internet or any other network Z-Tech Computers, Inc.  or its customers may utilize.
10. Use of distribution lists via unsolicited electronic mail or other mass electronic mailings is strictly prohibited. Z-Tech Computers, Inc.  reserves the right to deactivate the Client's Domain Hosting account(s) upon an indication of such activity. Client hereby agrees to indemnify and hold harmless Z-Tech Computers, Inc.  from any claim resulting from the Client's or another party's use of electronic mail service(s) on the Client's Domain Hosting account(s).
11. In the event that it becomes necessary to refer any dispute to an attorney or resolve it in a court of law, the prevailing party will be entitled to an award of reasonable attorney's fees and all costs associated with any legal action, whether or not a suit shall actually be filed.
12. Z-Tech Computers, Inc.  maintains control and any ownership of any and all IP numbers and addresses that may be assigned to the Client and reserves in its sole discretion the right to change or remove any and all IP numbers and addresses.

BILLING POLICIES

1. Setup Charges and Recurring Monthly Fees - All Z-Tech Computers, Inc.  accounts have a setup fee. The monthly recurring charge varies for each type of account. Setup of your account begins upon receipt of the setup authorization and/or receipt of first month's payment and setup fees. You will be provided with login information usually within 2 to 3 working days from receipt of payment. The first Billing Statement you receive after your account is setup will be for the first month's pro-rated charges to the end of that month. This pro-rated invoice is generally sent along with your configuration information. All future payments after the pro-rated invoice are due in our offices on the first day of the month. Prices are subject to changes in our costs, but are guaranteed through your paid billing period.
2. Payment method - Accounts may be paid by VISA, MasterCard, American Express, Discover Card, Money Orders and Personal or Company checks drawn on US Funds. All invoices and billing statements are mailed monthly, quarterly, semi-annually or annually (per your account type) at the beginning of the payment period. Billing Statements are sent via US Mail on or around the 12th of each month. Payments are due in our offices no later than the due date shown on the Billing Statement/Invoice regardless of when the invoice is sent to you.
3. Cancellation - Satisfaction is Guaranteed. The Client may cancel his/her account at any time with written notice. Upon written notice of cancellation, Z-Tech Computers, Inc.  will terminate their account(s) beginning on the 1st of the next month or billing period, unless otherwise specified in writing by Client. If the service is canceled within the first 30 days because we have not met your expectations, the entire first month fees, excluding any and all setup fees, will be refunded. Our guarantee is to assure that we will meet your expectations or your money back.
4. Late payments - Payment for all regular monthly invoices are due in our offices on the first of each month, REGARDLESS of when the invoice is sent to you. We allow a grace period until the 5th of each month. If payments are not received in our offices within 5 days of their due date, a $5 late fee will AUTOMATICALLY be assessed to your account. If payments are not received in our offices within 10 days of their due date your account will be AUTOMATICALLY deactivated. There is a $10 reactivation fee, in addition to the $5 late fee. If you choose not to reactivate your account you are still responsible for the 10 days of service you received and any outstanding balance on your account including the late fees. Z-Tech Computers, Inc.  highly recommends that you consider automatic credit card billing to avoid late fees or deactivation; or placing a month's deposit on account with us so that your account is always current.
5. Pro-Rated charges - Upon completion of your service setup, you will be mailed your account information with the UserName(s) and Password(s) needed to access your account(s) and setup instructions. If you did not pre-pay your account at signup, a pro-rated bill will be mailed separately to cover your first partial month's service plus a setup fee. New accounts not paid within ten (10) days will be terminated. From then on your account is due on the first of the month.
6. Returned checks - A returned check charge of no less than $20.00 shall be applied to the account. Z-Tech Computers, Inc.  reserves the right to suspend or terminate my account, without notice, in the event of a returned check.
7. Collection - Z-Tech Computers, Inc.  reserves the right to pursue any and all legal means necessary in obtaining payment on delinquent accounts, including , but not limited to the use of third party collection agencies. Termination of your account does not remove your obligation to pay for services rendered, and charges incurred up to the date of the termination. In addition, client will be liable for all costs incurred by Z-Tech Computers, Inc.  in conjunction with the collection of their account.

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